Analytics
Measure: A shared language of change
What does ‘Good’ Look Like?
This can be very difficult to answer. Besides the effort it takes to align leaders and their stakeholders to a single vision of success—how do you go about measuring progress towards that vision?
Robust data analytics is the language of a successful transformation. Our methodology gives us two advantages: We equip leadership with insight to inform their strategic vision, and we strengthen the connection between that vision to the daily tasks of employees.
Learn the Path Forward
Understanding the current state of an organization’s change capabilities is pivotal for what is feasible within the time constraints of a transformation. Without a robust qualitative and quantitative review of an organization’s capabilities, leaders would be setting transformation goals while blindfolded.
The value of having a data-driven landscape of an organization’s ability to change is difficult to overstate. It sharpens leaders’ focus on the things that really matter, ensures achievable outcomes for change programs, and clarifies the connection between lagging metrics and leading indicators so time and effort are wisely invested across teams.
Quantifying the Unquantifiable
Thoughtful data analytics is an organizational superpower. It can convert vague notions of success into concrete measures of progress towards your program goals. However, because organizational behavior change is so qualitative in nature, it can be difficult to produce data-driven metrics to complement large scale transformations.
Thankfully, we can overcome these difficulties by a thorough analysis of leading and lagging indicators that are connected to program outcomes. The deeper we understand and clarify these connections, the easier they will be understood by all program stakeholders.
Engagement through Numbers
By defining precise, outcome-oriented goals of the program (and the leading indicators that contribute to them), organizations can produce meaningful scorecards or gamified dashboards for team members. Teams that understand how their daily work directly contributes to a broader mission will be more engaged in accomplishing that mission.
Teams want to excel and do good work. A critical factor of inspiring employees during a transformation is to show how the daily work of teams fit into the big picture of leadership’s future vision of the organization.
Actionable Analytics for Change
Data analytics by itself holds no value unless it informs action. Data without actionable insight is not much better than having no data at all.
We believe the greatest value of data analytics is gained when it is used to focus leaders and offer clear direction to their teams. Seen this way, data is yet another tool in our arsenal to promote alignment to the the purpose of transformations.